Terms of Service
Pets are kept separated at all times. I stop for short breaks about every 3-4 hours. My price includes door-2 door pickup and delivery, direct ground transportation, live GPS tracking, signature capture at delivery.
I am now offering a live video streaming service to my trips. Watch your loved one in real-time while in the crate during their trip. This will also be paired with the normal photos and videos when we stop!! I also have live remote temperature and humidity monitor. When requested.
I accept most forms of payment including, Venmo, Zelle, credit cards, cash, Walmart to Walmart money transfer.
I also offer Afterpay via Square. Pay in 4 installments, every 2 weeks in 6 weeks. Interest FREE.
Please contact me before hiring so we can go over your shipment details and avoid any confusion. I hope you’ll allow me to work with you! I can guarantee an excellent job! I know your pets are loved ones and transporting them with virtually any stranger is terrifying. So when I say I will treat yours like my own, I truly mean it. Updates are given regularly! I will also accommodate special needs like medication or feeding times, etc. Please let me know what your budget is and get back to me as soon as possible because I get booked up really fast!
100% of payment is due upfront at time of booking There will be a signature required at the time of deliver.
Flight Nanny is 100% upfront cost.
Trips to and from Alaska are 100% upfront cost. Please keep in mind I have to get a commercial bond to get across Canada.
International shipments/ using Canada as a corridor: any funds invested into brokers, bonds, any non-refundable type fees for the trip will not be refunded as part of the 50%. If you cancel.
In the event, the transportation is not paid in full before hand-off. I retain ownership of the animal till paid and will charge holding/boarding fees 1 hour after my arrival at $20hr from the drop-off point. Payment is due when services are rendered and completed. I apologize if this seems harsh but there have been other people that have tried to abuse my services. USDA has a regulation on payments.
If I arrive, and you do not have the proper paperwork to travel across the state line or the pet is under 8 weeks old. I will cancel the trip and you will forfeit 50% of funds if paid in full unless other arrangements are made prior. In the event I need to take the dog to Vet there will be a fee ($20 hour) for my time and effort to do this on top of the Vet bill (I seen go from $100-$200). Also, if the pet is not 8 weeks old and shy of a few days and I find out, the other option then canceling the trip is to pay me to wait it out at $300 extra a day if my timeline allows.
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Safety Features:
I believe in backup systems for safety and security.
-Google Maps GPS
-Garmin GPS
-Internal vehicle GPS that measures live vehicle diagnostics, maintenance, fuel.
-back up cell service
-vehicle anti-theft devices
-tinted windows to keep the heat down and protect animals eyes.
-hands-free calling.
- live video streaming in a crate.
-first aid kit
-disinfectant and sanitizer that will kill all viruses including Parvo.
-research of vet clinics, pet-friendly hotels, and pet stores along the route.
-24/7 vet OnCall video service
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**BEFORE BOOKING WITH ANOTHER DRIVER/BID PLEASE SEND A MESSAGE AND WE MAY BE ABLE TO NEGOTIATE***
I need a USDA certificate of Health (certificate of veterinarian inspection) from your Vet to transport and the animal must be 8 weeks old. If you look in my photos it is the pink and or white sheet for example. This paperwork is required by the USDA and my liability insurance. Self vaccination with all-in-one shots done from an animal supply store is not proof, your pet needs proof of being seen by a vet and needs the proper forms to go across the state line. If I show up and you do not have the proper paperwork you're accepting the risk that I am not liable for anything that happens as my insurance will not cover you. Your city or state may have its own laws and regulations that it ok to do it the way you do but when using a 3rd party shipper regulated by the federal government and using a 1 to 2 million dollar insurance policy our standards are over and above the state level. I am not trying to be harsh, just trying to help you understand what it means to be a transporter. Because of my experience with past transports I have to be this Stern. With that responsibility I need to follow a long list of steps on how I conduct business and if I don't do it the right way I could have harsh fines and imprisonment. The forms have penalties on them for example. Thank you so much for your cooperation and understanding.
**If you book me you agree to these terms of service**
Cancelations
For shipments canceled within 72 hours of pickup (based on my time I plan to be there, as it can change if I am running early) , there is a small cancellation fee owed - by this time the I might be on the road, having already invested time and resources. The fees are as follows:
Canceled 48-72 hours before pickup: $50 cancellation fee owed
Canceled 24-48 hours before pickup: $100 cancellation fee owed
Canceled 0-24 hours before pickup: $100 -OR- 50% of the originally agreed fee owed, whichever is the greater of the two.
**If you book me you agree to these terms of service**